Delivery

By ordering from this site, you agree to these terms, otherwise you must immediately desist from ordering products from Tanks2U and tanks2u.co.uk.  Tanks2U reserves the right, at any time, to modify, alter or update these terms of trade and you agree to be bound by such modifications, alterations or updates on subsequent visits to this site. The terms and condition herein are enforceable under United Kingdom: English law.

Order Acceptance

Your order is deemed to have been accepted by Tanks2U when payment for your order has been received by Tanks2U.

Pricing

All prices stated are for new products and will be invoiced in United Kingdom Sterling (UK£/GBP) inclusive of United Kingdom Value Added Tax at the prevailing rate. All prices stated include delivery to any address in Great Britain, excluding London, offshore locations and are also subject to adequate vehicular access. We are unable to deliver products to addresses in the Isle of Man, Channel Islands, the Republic of Ireland or any location outside the British Isles.

Delivery

Tanks2U undertakes to use its best endeavours to fulfil all orders within a maximum of 7 working days of order acceptance, unless advised otherwise. In the event that any order is delayed,  Tanks2U will not be responsible for any consequential loss or damage that this delay may cause. It is the customer’s responsibility to ensure adequate vehicular access and the provision of suitable offloading equipment, where required.  Standard delivery is made by an articulated vehicle and therefore the driver will need full access and turning space, as well as offloading.  If an articulated vehicle will not be suitable for accessing your property, please contact us to arrange a smaller vehicle (there will be an additional charge for this).

Accuracy

Tanks2U has undertaken every reasonable endeavour to accurately detail all product descriptions, images and specifications. However, inaccuracies and errors may still occur. All capacities and dimensions stated are approximate and may be subject to change without notice. All images are for illustration only. The right is reserved to amend product specification without notice. Please note that in the event of an incorrect price or product specification being published on the  Tanks2U website,  Tanks2U is not obliged to fulfil any orders placed at the incorrect price or supply products to fulfil an incorrect product specification.

Order Cancellation

In accordance with United Kingdom law, customers have an unconditional right to cancel an order from  Tanks2U, from the time the order is accepted by  Tanks2U until 7 working days after the order is fulfilled. If a customer wishes to cancel an order with  Tanks2U, they must contact  Tanks2U within the period outlined above to make arrangements for the goods to be returned. There will be a 10% administration charge on all cancelled orders once payment has been received.

It is the customer’s responsibility to ensure that good care is taken of the goods whilst in their possession and that they are returned to  Tanks2U in a condition whereby they are fit for resale and are unused. Where Tanks2U organises to collect and return a product on behalf of a customer, there will be a cancellation charge of 25% of the total order.

Guarantee

All items are guaranteed for a minimum of 12 months. Where longer guarantee periods may apply, these are provided at the discretion of the product manufacturer and not Tanks2U.

Defective Products

If you believe that products you have purchased from  Tanks2U are defective at any time please report this immediately to  Tanks2U. If they are within the manufacturer’s guarantee period, we will arrange with the manufacturer to replace or repair the goods at the manufacturer’s discretion and consistent with the terms and conditions specified by their guarantee. Where it is necessary to inspect the goods on site and an inspection proves the fault is neither the fault of  Tanks2U nor the product manufacturer, an inspection charge will apply, which will be borne by the customer. At no time will  Tanks2U be responsible for any consequential damage or loss as a result of product defect(s).

Installation

The customer agrees that all products purchase from  Tanks2U will be installed and maintained only by a competent person in accordance with all prevailing statutory requirements and supplied product instructions; additionally, and with specific reference to oil storage tanks and allied equipment, in accordance with the requirements of The Oil Firing Technical Association. All electrical connections must only be undertaken and must be maintained by a suitably qualified electrician, in accordance with statutory requirements.  Tanks2U will not be responsible for installations which fail to comply with these requirements.